Refund Policy

At Takang Handyman Services, we aim to provide reliable, high‑quality service for every customer. This Refund Policy explains when refunds may be issued and how we handle service concerns.

All service descriptions—including TV mounting, furniture assembly, curtain and drape installation, mirror hanging, ceiling fan replacement, blinds and shade installation, soundbar installation, artwork and picture hanging, in‑wall TV cable concealment, and shelf installation—are written in clear, easy‑to‑understand language to support accessibility for all users. Our goal is to ensure that every customer, including those with communication needs or disabilities, can fully understand the services we provide and how to request them.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Work not completed: If a scheduled service cannot be completed due to an issue on our end.

• Service error: If the work performed does not match the agreed‑upon service description.

• Quality concerns: If there is a workmanship issue and we are unable to correct it.

We always aim to resolve issues first by offering adjustments or corrections before issuing a refund.

2. Situations Not Eligible for Refunds

Refunds will not be issued when:

• The customer provides incorrect or incomplete information about the job.

• The installation surface is unsafe, unsuitable, or structurally unsound.

• The customer changes their mind after the service has been completed.

• Damage occurs due to customer‑provided materials, faulty products, or misuse after installation.

• The issue is caused by pre‑existing conditions in the home (e.g., weak walls, electrical issues).

3. Deposits and Cancellation Fees

• Some services may require a deposit to secure an appointment.

• Deposits are refundable only if the cancellation is made at least 24 hours before the appointment.

• Same‑day cancellations may result in a cancellation fee to cover lost time and travel.

4. Rework and Corrections

Before issuing a refund, we may offer:

• A free correction or adjustment

• A follow‑up visit to resolve the issue

• Additional support to ensure the installation meets expectations

We prioritize fixing the problem whenever possible.

5. How to Request a Refund

If you believe you are eligible for a refund, please contact us with:

• Your name

• Service date

• Description of the issue

• Photos or videos (if applicable)

We will review your request and respond promptly.

6. Accessibility Commitment

We are committed to making our policies easy to understand. If you need this Refund Policy in an alternative format—such as large print, simplified text, or a verbal explanation—we are happy to provide it.

7. Contact Information

For refund requests, questions, or accessibility needs, please contact:

Takang Handyman Services

Phone: [9312780755]

Email: [takanghandymanservices@gmail.com]